Terms of Service

1. The Service

WeCanSing is a browser-based karaoke game: songs play through an embedded YouTube player, your device listens to your singing, and the game scores your pitch in real time. The Service includes solo play, local party modes, online rooms, and social features such as friends, chat and challenges.

2. Who may use it

You must be at least 13 years old (or at least 16 where local law sets a higher minimum for consenting to data processing) to use the Service. If you are under the age of majority where you live, you may use the Service only with the consent of a parent or guardian.

3. Accounts and guest accounts

You can start playing without registering: we create a lightweight guest account on your device so your session works. A guest account that never records a score is deleted automatically after about 7 days. You may keep your progress by claiming your account with an email address, a Google account, or a phone number.

You are responsible for activity under your account and for keeping your sign-in methods secure. Handles must not impersonate others or be offensive; we may reclaim or rename handles that violate these Terms.

4. Music and YouTube

All songs play through the YouTube embedded player, provided by YouTube under its own terms. WeCanSing does not host, copy, store or distribute sound recordings. By using the Service you also agree to the YouTube Terms of Service.

Song titles and artist names appear only to identify the music. Nothing in the Service implies affiliation with, or endorsement by, any artist or label.

5. Virtual coins and items

The Service includes virtual coins and cosmetic items. They are a licensed feature of the game, not property: they have no monetary value, cannot be exchanged for cash, and are non-transferable. We may change the catalog, pricing or balancing of virtual items at any time.

Purchases and refunds. Coin purchases are processed by Stripe. If you purchased coins and have not spent them, you may request a refund within 14 days by writing to info@apptiva.co. Coins that have been spent, and items already unlocked with them, are not refundable. Where consumer law in your country grants you additional rights, those rights are unaffected.

6. Fair play

Do not cheat. That includes using automation, bots, modified clients, or fabricated scoring data. Online results are verified server-side, and runs that fail verification are unranked or disqualified. Repeated or serious violations may lead to suspension or termination of your account.

7. Rooms, chat and your content

The Service includes chat and shared rooms. Be a decent human: no harassment, hate speech, threats, sexual content involving minors, doxxing, or spam. We provide reporting tools and may moderate, remove content, or restrict accounts that violate these rules.

You keep ownership of the content you submit (like chat messages and your profile). You grant us a non-exclusive, worldwide, royalty-free license to host and display that content solely to operate the Service.

8. Our intellectual property

The Service, including its software, design, artwork, characters, venues and name, belongs to Neural Match, LLC or its licensors and is protected by intellectual-property laws. We grant you a personal, non-exclusive, non-transferable, revocable license to use the Service for personal, non-commercial purposes. Do not copy, modify, reverse-engineer, or resell the Service except where the law expressly permits it.

9. Copyright complaints (DMCA)

We respect copyright and expect the same from our users. If you believe content available through the Service infringes your copyright, send a notice compliant with 17 U.S.C. § 512 to our designated agent:

• Neural Match, LLC, DMCA Agent
• info@apptiva.co

Include: identification of the work, the material you claim is infringing and where it appears, your contact information, a good-faith statement, a statement of accuracy under penalty of perjury, and your physical or electronic signature. If your content was removed and you believe that was a mistake, you may send a counter-notice with the elements required by § 512(g). We terminate the accounts of repeat infringers. Note that songs themselves are served by YouTube; complaints about a video’s presence on YouTube should be directed to YouTube.

10. Termination

You can stop using the Service, or ask us to delete your account, at any time. We may suspend or terminate accounts that violate these Terms, create risk for other users, or where required by law. Sections that by their nature should survive termination (including 5, 8, 11, 12 and 13) survive.

11. Disclaimers

The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose, merchantability and non-infringement. We do not promise the Service will be uninterrupted, error-free, or that any particular song will remain available.

12. Limitation of liability

To the maximum extent permitted by law, Neural Match, LLC will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, data or goodwill. Our total liability for any claim relating to the Service is limited to the greater of USD $50 or the amount you paid us in the 12 months before the claim. Some jurisdictions do not allow certain limitations; where that is the case, these limits apply to the fullest extent permitted.

13. Governing law

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules. Disputes will be resolved in the state or federal courts located in Delaware, and both parties consent to their jurisdiction. Nothing in this section deprives you of mandatory consumer protections of the country where you live.

14. Changes to these Terms

We may update these Terms as the Service evolves. If a change is material, we will give notice in the app or by email before it takes effect. Continuing to use the Service after a change takes effect means you accept the updated Terms.

15. Language

These Terms are drafted in English. Translations, including the Spanish version of this page, are provided for convenience; if there is a conflict, the English version controls.